Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

  • Company, We, Us, or Our refers to Head Start Strategy LLC.
  • Country refers to Canada.
  • Website refers to Head Start Strategy, accessible from https://headstartstrategy.com/.
  • Service refers to the Website and all services provided through it.
  • Account means a unique account created to access certain features of the Service.
  • Client means any individual or business using or purchasing the Services.
  • Device means any device capable of accessing the Service, including computers and mobile phones.
  • SMS Services refer to text messaging communications sent by the Company.
  • Terms mean these Terms and Conditions.
  • You means the individual or legal entity accessing or using the Service.

Acknowledgement

These Terms govern Your access to and use of the Service and constitute a legally binding agreement between You and the Company.

By accessing or using the Service, You agree to be bound by these Terms. If You do not agree, You may not use the Service.

You confirm that You are at least 18 years old and legally capable of entering into binding agreements.


Services Disclaimer

Head Start Strategy provides marketing, automation, consulting, and strategic services.

We do not guarantee specific business results, revenue increases, lead volume, or financial outcomes. Results depend on multiple factors outside Our control, including market conditions, budget, and client participation.


SMS Messaging Terms

(A2P & CASL Compliant – Canada)

By providing Your mobile number and opting in through our Website, forms, booking systems, or other opt-in methods, You expressly consent to receive SMS messages from Head Start Strategy.

Message Types May Include:

  • Appointment confirmations and reminders
  • Account or service updates
  • Customer support responses
  • Marketing or promotional messages
  • Opt-in and opt-out confirmations

Consent & Opt-In

  • Consent is not a condition of purchase.
  • You may receive recurring messages based on your interaction with the Company.

Opt-Out

You may unsubscribe at any time by replying STOP to any message.

Upon opting out, You will receive a confirmation message and will no longer receive SMS communications.

Help

Reply HELP for assistance or contact us directly.

Message Frequency

Message frequency may vary depending on your engagement.

Fees

Message and data rates may apply.

Your mobile carrier is not liable for delayed or undelivered messages.

Privacy

Your information will be handled in accordance with our Privacy Policy available on the Website.


User Accounts

When creating an Account, You must provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of Your login credentials and for all activity that occurs under Your Account.

We reserve the right to suspend or terminate accounts that violate these Terms.


Payments & Billing

  • Fees for Services are disclosed at checkout, proposal stage, or via written agreement.

  • Payments may be one-time or recurring depending on the Service selected.

  • Failure to process payment may result in suspension or termination of Services.

  • Unless otherwise stated in writing, all payments are non-refundable.


Cancellations & Refunds

  • Consulting, strategy sessions, automation setups, and custom services are non-refundable.

  • Subscription services may be canceled according to the billing terms shown at purchase.

  • No refunds are issued for partially completed work or unused time.


Intellectual Property

All content, frameworks, strategies, templates, designs, and materials provided by the Company remain the exclusive intellectual property of Head Start Strategy LLC, unless explicitly transferred in writing.

Unauthorized reproduction or redistribution is prohibited.


Client Responsibilities

You agree to:

  • Provide accurate and timely information
  • Respond promptly when collaboration is required
  • Use provided materials lawfully and ethically

Delays caused by the Client may impact timelines and outcomes.


Feedback

Any feedback, testimonials, or suggestions You provide may be used by the Company for marketing, promotional, or service improvement purposes without compensation.


Third-Party Services

The Service may contain links to third-party websites or tools.

We are not responsible for the content, policies, or practices of third parties.


Limitation of Liability

To the maximum extent permitted by Canadian law:

  • The Company shall not be liable for indirect, incidental, or consequential damages.
  • Total liability shall not exceed the amount paid by You to the Company in the 30 days preceding the claim.

“AS IS” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind.

We do not guarantee uninterrupted service, error-free operation, or specific outcomes.


Termination

We may suspend or terminate access to the Service immediately if You breach these Terms.

Upon termination, all rights granted to You cease.


Governing Law

These Terms are governed by and interpreted in accordance with the laws of Canada, without regard to conflict-of-law principles.


Dispute Resolution

You agree to first attempt informal resolution by contacting the Company.

If unresolved, disputes shall be resolved through appropriate courts or arbitration under Canadian jurisdiction.


Severability

If any provision is found unenforceable, the remaining provisions shall remain in effect.


Changes to These Terms

We reserve the right to modify these Terms at any time.

Continued use of the Service after changes constitutes acceptance of the revised Terms.


Contact Us

If You have any questions regarding these Terms, You may contact us at:

Email: support@headstartstrategy.com

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