Introduction

This Privacy Policy explains how HeadStart Strategy (“Company”, “We”, “Us”, or “Our”) collects, uses, discloses, and protects Your information when You use our Website and Services.

By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below, regardless of whether they appear in singular or plural.

Definitions

• Company refers to Head Start Strategy LLC
• Country refers to Canada
• Website refers to https://headstartstrategy.com/
• Service refers to the Website and all related services
• Account means a unique account created to access parts of the Service
• Device means any device capable of accessing the Service
• Personal Data means information that identifies or can identify an individual
• Usage Data means data collected automatically through use of the Service
• Service Provider means third parties who process data on Our behalf
• You means the individual or legal entity using the Service

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following information:

• First and last name
• Email address
• Phone number
• Business name
• City, province, postal code
• Any information submitted via forms, calendars, or messaging

Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers

SMS & Mobile Messaging Privacy (CASL + A2P Compliant)

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information may be shared only with subcontractors providing operational support (e.g., SMS delivery, customer service platforms).
• SMS opt-in data, consent records, and phone numbers will never be sold, rented, or shared for third-party marketing.
• You may opt out of SMS communications at any time by replying STOP.
• Reply HELP for assistance.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve functionality, analytics, and performance.

Cookies Used Include:

• Essential Cookies – required for site functionality
• Functionality Cookies – remember user preferences
• Analytics Cookies – measure site performance and usage

You may disable cookies through your browser settings; however, some features may not function properly.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain the Service
• Manage Accounts and bookings
• Communicate via email or SMS (with consent)
• Send service updates, reminders, and promotional content
• Improve Website performance and user experience
• Comply with legal obligations

You may unsubscribe from marketing communications at any time.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to:

• Fulfill service obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Usage Data is generally retained for a shorter period unless required for security or compliance purposes.

Transfer of Your Personal Data

Your data may be processed outside your province or country where data protection laws may differ.

By using the Service, You consent to such transfers.

We take reasonable steps to ensure data security and compliance with applicable laws.

Your Privacy Rights (Canada)

You have the right to:

• Request access to Your Personal Data
• Request correction of inaccurate data
• Request deletion of Your Personal Data
• Withdraw consent for marketing communications

To exercise these rights, contact Us using the details below.

Disclosure of Your Personal Data

Business Transfers

In the event of a merger, acquisition, or asset sale, Personal Data may be transferred with notice.

Legal Requirements

We may disclose Personal Data where required by law or to protect legal rights, safety, or property.

Security of Your Personal Data

We use commercially reasonable safeguards to protect Your Personal Data.

However, no electronic transmission or storage method is 100% secure.

Service Providers

We may use third-party providers to support:

• Website analytics
• Email and SMS communication
• Payment processing
• CRM and automation tools

These providers access data only as necessary and are contractually obligated to protect it.

Analytics

We may use analytics tools such as Google Analytics or similar platforms to understand Website usage.

You may opt out of analytics tracking using browser or device-level controls.

Payments

We do not store or process payment card information directly.

Payments are handled by secure third-party processors who comply with PCI-DSS standards.

Advertising & Remarketing

We may use remarketing tools to display relevant ads.

You may opt out of personalized advertising using:

• Your browser settings
• Mobile device ad preferences
• Industry opt-out platforms (e.g., AdChoices Canada)

Children’s Privacy

Our Service is not intended for individuals under the age of 13.

We do not knowingly collect Personal Data from children. If such data is discovered, it will be deleted promptly.

Links to Other Websites

Our Website may contain links to third-party sites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page and become effective immediately upon posting.

Contact Us

If You have any questions about this Privacy Policy or Your data rights, contact Us at:

Email: support@headstartstrategy.com